Shipping policy
WORLDWIDE SHIPPING
After your payment is verified, it takes 1-3 business days to process and ship your order. This does not include weekends or holidays. Please refer to the chart below for rates/times.
SHIPPING RATES & DELIVERY
| SERVICE | COST | DELIVERY TIME |
|---|---|---|
| Hong Kong | Free | 2-3 Business Days |
| Japan | 7-14 Business Days | |
| International | 10-21 Business Days |
INTERNATIONAL SHIPPING
Shipping methods/prices may be different for each country. It is calculated base on the weight automatically.
You will receive your order anywhere from 14-20 business days from the date that it is shipped out (if you choose free shipping), not necessarily from the date that it is placed. After your payment is authorized and verified, it can still take up to two days to process your order. This is just an estimate, though, and doesn't include weekends or holidays. Orders are processed within 1-2 business days after your purchase is made (excluding weekends). Please allow 24-48 hours for your tracking details to update.
CUSTOMS, TAXES, DUTIES, & FEES
Our free shipping options are sent by the Hongkong Post and are eventually placed into your country's local postal stream. All customs, taxes, import duties, brokerage fees, or any additional charges by your local government are the responsibility of the recipient. There is a slight chance that you will not get charged VAT or duties, however if you do get charged, we cannot be responsible for these fees in any way, as we do not receive any of this money. The funds go exclusively to your own government. The last thing we would want is for our customers to be charged extra, as this would be detrimental to our sales. Since duties and taxes vary by country and by what was ordered, we are not able to supply an estimated cost. Please contact your customs office for more information.
Shipping fees and taxes will not be refunded for packages that are refused due to VAT/duties.